- Thompson's Auto Repair & Towing
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We are highly recommended by verified reviews
Thompson's Auto Repair & Towing
480-833-1071
1325 E. Main St.
Mesa, AZ 85203 33.415071 -111.802981
http://thompsonsautorepair.com/
480-833-1071
1325 E. Main St.
Mesa, AZ 85203 33.415071 -111.802981
http://thompsonsautorepair.com/
4.96/5.00 average rating
283 reviews
283 reviews
[ Write a Review ]
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| The only reason that I put a #3 for the quality of your work is because I tried to use the windshield wipers today for the first time since you worked on the car, and the driver's side still does not work. Otherwise, I was completely satisfied. So, I'll call for an appointment to bring it back in. Thanks, Peggy Robinson |
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| Thanks again for the service and the rides to and from the shop! |
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| Thanks so much! Will see you in the fall Charlene Strommen |
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| I am very gratefull that your staff was able to find and repair the troublesome problem we were having with my daughter's Dodge Stratus. The engine is now running as good as New ! |
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| The staff at your customer service counter are very friendly & knowledgeable. I am definitely a customer for life. |
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| Back in May of this year, you guys basically replaced my whole A/C system for over $1500. The key word is "basically", since that didn't include the A/C clutch relay switch. Even if that $21 part is seemingly working fine at the time, you "missed the forest for the trees" by not replacing it at the same time as all that work in May. Replacing a 20-year-old $21 part at the time of the $1500 work on all of the rest of the A/C system is simply prudent and makes sense!!! It certainly was not worth all of my time, aggravation, and sweating in the car in September. I was very angry. We are not talking a $100 preventative part replacement during $300 of other related work. We are talking $21 during $1500 worth of work!!! Big ratio difference. |
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| We were basically pleased with the service we received. The problem we had was that our car quit running on two occasions after we picked it up. I replaced what I thought was a bad battery. To make a long story short, whoever replaced our radiator apparently had to remove an electrical harness that connected to the alternator and failed to properly reconnect it. I called Thompson's, explained what happened to Ed, and was satisfied with his response. |
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| "get it right the first time" so the customer doesn't have to comeback for adjustments. |
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| The only complaint I have is that you should stay open a little later. 5 pm closing is pain if you are trying to get there after work. I was from out of town and I wish I had a shop like this near my house. The staff was great, the tow truck driver from Missouri was very nice a helpful. |
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| I have taken my cars there, and will continue to do so. However, in this instance, you had estimated just over $1,000 for a strut & strut mount job. We took it to Sun Devil Auto on someone's recommendation, and they did the same work for under $750. This is the only time that I've had a complaint about your shop. |
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| I love your shop and will continue to go there in the future. THANK YOU!!! |
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